deming Quotes

“Our task, of course, is to transmute the anger that is affliction into the anger that is determination to bring about change. I think, in fact, that one could give that as a definition of revolution.”

“Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.”

“It is not necessary to change. Survival is not mandatory.”

“Whenever there is fear, you will get wrong figures.”

“It is not enough to do your best you must know what to do, and then do your best.”

“Vengeance is not the point change is. But the trouble is that in most people's minds the thought of victory and the thought of punishing the enemy coincide.”