I've never felt like I was in the cookie business. I've always been in a feel good feeling business. My job is to sell joy. My job is to sell happiness. My job is to sell an experience.
Debbi Fields, the founder of Mrs. Fields' Cookies, shares her philosophy on the cookie business. She emphasizes that her goal is not to sell cookies, but to spread joy and happiness through the experience of enjoying her treats.
The quote highlights the importance of understanding the purpose behind one's work. Fields' statement encourages people to focus on the positive impact they can have on others, rather than just the product or service they provide.
The quote is from the early days of Mrs. Fields' Cookies, when the company was still growing and establishing its brand. Fields' philosophy was instrumental in shaping the company's culture and values.
Debbi Fields is the founder and former CEO of Mrs. Fields' Cookies. She is known for her innovative approach to the cookie business and her commitment to spreading joy and happiness through her products.
This quote can be applied to any industry or profession where the goal is to provide a positive experience for customers. It encourages individuals to focus on the emotional impact they can have, rather than just the product or service they offer.